Porta Potty Rental FAQ: Mansfield, TX

Same day on weekday orders placed by 12 PM, and the next business morning for orders after noon. Weekend events are delivered Friday.

Deliveries run 7 AM to 5 PM on weekdays. The driver calls about 30 minutes before arrival. An exact hour cannot be promised because trucks run routes, which is why event units drop the day before.

Morning requests go in the order notes and we build the route around them when we can. If a morning slot is essential, say so on the call and we will tell you honestly whether it fits.

Trucks run Monday through Friday and do not run on major holidays. Events on those days get delivery the business day before and pickup the business day after.

Two business days avoids the same-day fee. Book 2–3 weeks ahead for spring and summer weekends and the Fourth of July week, and 2–3 months ahead for restroom trailers on wedding Saturdays.

Being present is optional. A clear, marked spot and gate codes in the order are enough. The driver texts a photo after placing the unit.

A dropped map pin, GPS coordinates or nearby cross streets work for new lots, ranches and parks. Add a landmark in the notes.

Event prices cover the whole event window, not each day. Long rentals bill per 28-day cycle. There is no daily or hourly rate.

A 28-day cycle is the billing period for job site and home rentals. Each cycle includes 4 weekly services. A year contains 13 cycles.

Event and 7-day prices include delivery and pickup. 28-day rentals show delivery and pickup as one charge on the first invoice only.

Neither. The quote shows unit, delivery and pickup, service, any same-day fee and sales tax, and that is the total.

Every unit on the same delivery shares one delivery fee, which lowers the per-unit cost. Large orders and multi-site builders get volume pricing on the quote.

Mention your service when you call and we will apply our veteran discount to the quote.

Event orders are charged at booking. 28-day rentals are charged at the start of each cycle. You get an itemized receipt by email and text each time.

Approved business, church, school and government accounts can pay by invoice. First orders from new customers are paid by card.

A standard unit has a seat, urinal and hand sanitizer with no flush or sink. A deluxe unit adds a foot-pump flush, a sink with soap and paper towels, and a mirror.

Standard units have a urinal beside the seat. Accessible units do not, to keep the turning space open.

Standard and deluxe units use a translucent roof for daylight and have no electric light. Restroom trailers have full interior lights.

A standard unit holds about 200 uses. With 10 workers that is about a week; with 20 workers it is 3–4 days.

Trailer-mounted units are available for road, pipeline and utility crews that move along a route. Ask when you call.

Our sink option is the deluxe flushing unit, or a standard unit paired with a two-sided hand-washing station.

We do not rent shower trailers. Our restroom trailers have sinks and flushing toilets only.

Level ground keeps the tank from leaking and lets the door latch. Slightly uneven spots can be shimmed; steep slopes need a different spot.

Placing a unit in the street or on a sidewalk usually needs a right-of-way permit from the city. Driveways and private lots do not.

The truck stays on pavement whenever it can, and the unit is wheeled in on a dolly. After heavy rain, choose a driveway or gravel spot, since North Texas clay ruts easily.

Stakes and tie-downs are available for open lots and windy sites. Ask for them in the order notes.

Every unit has a hasp. Use your own padlock or ask us for a $10 lock, and leave the code or key for the service tech.

Event units are delivered the business day before so they are ready early. Same-day delivery for a weekday event is possible if you order by 12 PM.

Event units are picked up the next business day. A Saturday party is picked up Monday.

A party of 30 for up to 4 hours needs 1 standard unit. It keeps guests out of the house and saves wear on your septic or plumbing.

Block parties in the street usually need a city street-use permit, which covers the restrooms. A unit in your own driveway does not need one.

Job site units are never picked up automatically. Call by 12 PM the business day before you want it gone, and the final partial cycle is billed by the day.

Long rentals run on 28-day cycles for as long as the job lasts, from one cycle to several years.

Weekly service is included in the 28-day rate and keeps the unit sanitary. Low-use sites such as a weekend property can ask about an on-call service plan.

Orders can be placed under the company name, with the site contact and the billing contact listed separately.

Cancel free up to 24 business hours before delivery. Inside 24 hours, the delivery fee is kept. Same-day orders are free to cancel until the truck is dispatched.

Normal wear is never billed. Damage from vandalism, fire, vehicles or tipping is billed at repair or replacement cost. Text us a photo as soon as you see it.

Do not put trash, diapers, paint, concrete washout, chemicals or hot ashes in the tank. They damage the tank and can add a cleaning charge.

We carry business liability insurance and can send a certificate of insurance for job sites and venues that require one.